By default, all accounts have access to our test mode. To start receiving actual transactions, you’ll have to enable a live dashboard by submitting a few documents via Dashboard for approval.

Pre-requisites:

• An Opn Payments account with a verified email.

• A website, mobile application, or other sales channels (e.g., Social Commerce, Kiosk, Storefront) that is ready, available, and meets our requirements. Learn more about sales channel requirements.

• Documents ready for upload in PDF, JPG, or PNG format. See the full list of required documents for different types corporation.

Thailand

For corporates (Limited Company):

• A full copy of your company's registration document (DBD) issued within 6 months.

• The authorized directors' certified ID cards (Thais) / passports (Foreigners)

• The front page of your preferred Thai Bank passbook showing the account number that will collect funds. This account name must match the company name stated on the company's registration document.

*If someone other than the authorized director is permitted to act on behalf of the legal entity, please provide a Power of Attorney document with the stamp duty that states the rights, grantor, and grantee, along with signed and certified copies of the ID cards of both the grantor and grantee.

If your company is not a company limited, please click here to see the documents required for other types of corporations.

For Individuals:

• Certified true copy of your ID card

• Selfie holding your ID card without wearing a mask, glasses or hat. Your ID photo and the information on the document must be clearly visible without a glare.

• The front page of your preferred Thai Bank passbook showing the account number that will collect funds. This account name must match the name on the ID card.

***We may ask you to submit additional documents (e.g., Proof of product/License) during the onboarding process. Additional documents may be required based on business categories.

Steps:

1. Sign in to your account and click on the Live dashboard tab.

2. Fill in the form and submit it for approval.

When uploading documents, you can click "save" to save a copy of your application to be completed later. Our KYC team will only begin the review process once all the required documents have been uploaded and the application has been "submitted."

After the application is submitted, the KYC team will reach out to the merchant within 3 working days if additional information is needed or if the registration is incomplete. If all requirements are finalized during the initial submission, the account can be activated within 7 business days. (The timeline for activation may vary based on the readiness of the merchant’s application; certain businesses may experience longer processing times or be subject to specific restrictions.)